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Clients’ Dossier and Operations

A system for business processes automation of managing client cases and operations and structured storing documents. The product perfectly fits banks and financial companies, that need to systematically manage client information, documents, operations, etc.

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Management of client cases and operations

The product gives you the ability to effectively manage and structure store the client documents such as financial, legal, credit, accountant, business, etc.

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  • Client dossier

    Client dossier

    The client dossier contains information about the client, their documents, and a list of client participated operations. The card is generated automatically for each client and it includes personal data, legal information, details, actions and operations history, documents, and many more

  • Dossier documentation

    Dossier documentation

    With the client dossier, all client documents are kept, including the defined date, number, state, document kind, etc. It is also available to set connections between documents and cards, configure attributes, file previews, etc.

  • Document quality control

    Document quality control

    The product allows you to control the completeness of the required document list, with the automated checklist generation and control dates demonstration. It is also available conducting a repeated monitoring over provided by the client documents scheduled according to the document kind

  • Client operations

    Client operations

    Convenient storage of information about operations in the client dossier and agreement list (type and kind of agreement, number, state, etc.). Adding and viewing special client terms, related documents or operations, and the ability to download operation data from the automated bank system

  • Credit navigator

    Credit navigator

    The complete automation of work with borrowers is gained due to the credit navigator. It contains a credit dossier with information about agreements, participants, and document lists

  • Credit dossier

    Credit dossier

    A structured representation of the information about the participants (lender, borrower, guarantor), agreements, pledge objects, connections between operation participants and other documents or agreements. The ability to automate the creation of the credit dossier card from external systems, and the generation of the internal description for the credit dossier documents

Why does the softXspace Client Archive?

  • Time and resources saving

    The product allows you to automate the necessary business processes complex, that leads to a significant reduction in document processing and saving time, a reduction of up to 60% in operating losses, a 30% reduction in administrative expenses, and a reduction of financial risks due to delays. The time for approval and signing of documents is reduced from 2-3 weeks to 1 hour. The softXspace platform allows you to implement it on a completely free stack of server products (OS, DB, application server, and development tools). This will provide a low cost of system ownership and extremely low overheads for connecting new users

  • Reliable and safe 24/7 access

    The product provides reliable document storage in the cloud, avoids data leaks, and provides users secure access at any convenient time. You will be able to have full access to files 24/7 and work from anywhere and at any time, including the ability to teamwork and document online editing, that assists comfortable remote employees operations and interaction simplification of employees from different divisions

  • Standardization and control

    Due to the standardized processes of working procedures, you can minimize mistakes while one or another business process. Configure standard approval routes, work with typical document templates, that have passed a legal examination, and provide compliance with storing regulations and all approved procedures. Be assured that documents have passed all required approval and signing stages

Connect integrations

  • softXspace platform

    softXspace platform

    With the help of the softXspace platform capabilities, you can transform your everyday routine work, automate processes and create a modern information space in a short time with minimal costs. Our Low Code tools for the personal development of business processes without programming will allow you to quickly build individual forms, cards, and many more

  • softXspace product line

    softXspace product line

    You can quickly integrate our ready-to-go products with a document workflow system, contract automation, procurement management, etc. Powerful open API (REST, SOAP, a full-fledged CMIS standard implementation) allows you a rapid integration of the product into the company information space

  • Third-party systems

    Third-party systems

    Establish a unified integrated IT infrastructure due to the ability to combine the product with third-party systems: ERP, ECM, DMS, internal portals, The ability to integrate with acounting systems and CRM (Dynamics 365, SAP, Salesforce), automated banking systems, or other systems that support integration abilities

Our clients

Piraeus Bank | Case Studies | soft Xpansion
Piraeus Bank

The largest Greek bank and the company in the country

Globus Bank | Case Studies | soft Xpansion
Globus Bank

Ukrainian Commercial Bank

Raiffeisen Bank | Case Studies | soft Xpansion
Raiffeisen Bank

One of the leaders in the banking system of Ukraine

UKRSIBBANK | Case Studies | soft Xpansion
UKRSIBBANK

Ranks second in the TOP-20 most reliable banks in Ukraine

ProCredit Bank | Case Studies | soft Xpansion
ProCredit Bank

Part of the Procredit Holding AG group of companies (Germany)

ING Bank | Case Studies | soft Xpansion
ING Bank

Among top 3 banks servicing international clients in Ukraine

Nurbank | Case Studies | soft Xpansion
Nurbank

One of the leading banks in the Republic of Kazakhstan

Pivdenny Bank | Case Studies | soft Xpansion
Pivdenny Bank

One of the largest commercial banks with Ukrainian capital operating on the domestic financial market

Bank Portal | Case Studies | soft Xpansion
Bank Portal

Modern universal bank

Dongorbank | Case Studies | soft Xpansion
Dongorbank

Ukrainian Commercial Bank

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What’s new?

  • How Novus Automated Contract Management: Results of the First Phase

    How Novus Automated Contract Management: Results of the First Phase

    March, 2025

    Novus, one of the largest supermarket chains in Ukraine, chose the Low-Code/No-Code platform softXspace to comprehensively automate its contract management processes.

    Read more

  • soft Xpansion on DIGITAL BANKING FRONT & BACK-OFFICE. RPA DAY – 2025

    February, 2025

    The event brought together top experts, analysts, and financial market leaders to discuss the latest trends in banking technology, process automation, and the use of innovative IT solutions.

    Read more

  • Streamlining Contract Management with Low-Code Solutions

    February, 2025

    In this article, we examine how low-code solutions can transform contract management, how to implement workflow automation, and the benefits of adopting these tools to increase productivity and reduce errors.

    Read more
How Novus Automated Contract Management: Results of the First Phase

How Novus Automated Contract Management: Results of the First Phase

March, 2025

Novus, one of the largest supermarket chains in Ukraine, chose the Low-Code/No-Code platform softXspace to comprehensively automate its contract management processes.

Read more

soft Xpansion on DIGITAL BANKING FRONT & BACK-OFFICE. RPA DAY – 2025

February, 2025

The event brought together top experts, analysts, and financial market leaders to discuss the latest trends in banking technology, process automation, and the use of innovative IT solutions.

Read more

Streamlining Contract Management with Low-Code Solutions

February, 2025

In this article, we examine how low-code solutions can transform contract management, how to implement workflow automation, and the benefits of adopting these tools to increase productivity and reduce errors.

Read more

soft Xpansion is an international company with more than 25 years of experience in the development and implementation of software products

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