soft Xpansion on DIGITAL BANKING FRONT & BACK-OFFICE. RPA DAY – 2025

On February 21, 2025, soft Xpansion participated in the conference DIGITAL BANKING FRONT & BACK-OFFICE. RPA DAY – 2025. The event brought together top experts, analysts, and financial market leaders to discuss the latest trends in banking technology, process automation, and the use of innovative IT solutions.

Banking Process Automation with Low-Code

During the event, our Commercial Director, Mykola Kholod, delivered a presentation focused on automating banking processes using Low-Code technologies. The main emphasis was on reducing risks, cutting development time, and minimising investment by leveraging ready-made solutions from soft Xpansion.

“Over 25 years of working in the global IT market, we have gained significant experience in implementing digital products across various sectors. The banking sector holds a special place in our portfolio, as we have been collaborating with it for over 15 years. This allowed us to dive deep into the specifics of banking processes and develop a range of solutions that fully meet the needs of modern financial institutions,” — Mykola Kholod, Commercial Director.

softXspace Platform Solutions for Banking

soft Xpansion showcased ready-made solutions built on the softXspace Low-Code/No-Code platform:

• Lending process automation — end-to-end credit lifecycle from application to disbursement
• Client dossier archive — centralised electronic archive for client documents with role-based access
• Collegial body automation — supervisory board and committee workflows with digital voting
• Back-office process centralisation — document management and approval workflows across departments
• Contract management — counterparty agreements, compliance, and deadline tracking

softXspace365 — Process Automation in Microsoft 365

For banks using Microsoft 365, soft Xpansion presented the softXspace365 product line — automation tools built natively for Teams, Power Apps, and SharePoint:

• HR/PR processes — leave requests, onboarding, personnel management
• HelpDesk/ServiceDesk — IT support ticket management
• Resource and knowledge management — internal wikis and asset tracking
• Compliance and audit — automated controls and reporting
• Procurement (MRO) — maintenance, repair, and overhaul workflows

Key Benefits of Low-Code for Banking

The presentation highlighted why banks are adopting Low-Code automation:

• Fast implementation — launch times reduced by up to 10 times compared to traditional development
• Lower costs — reduced expenses for development, adaptation, and ongoing support
• Minimised developer dependency — business users can configure processes without coding
• Competence Center empowerment — the bank’s own team can independently develop and adapt solutions
• Seamless integration — simplified connectivity with core banking systems, ABS, and external services

Frequently Asked Questions

What banking processes can be automated with Low-Code?

Low-Code platforms like softXspace automate lending workflows, back-office document management, collegial body meetings, client dossier archives, contract management, HR processes, and compliance reporting — reducing implementation time by up to 10x compared to traditional development.

Does soft Xpansion offer solutions for both on-premise and cloud banking environments?

Yes. The softXspace platform supports on-premise and private cloud deployment for banks with strict data residency requirements, while softXspace365 provides Microsoft 365-native automation for banks using Teams, SharePoint, and Power Platform in the cloud.

How long has soft Xpansion been working with the banking sector?

soft Xpansion has over 15 years of specialised experience in banking IT solutions, serving institutions including ING Bank, Raiffeisen Bank, Piraeus Bank, and UKRSIBBANK — with 25+ years of total software development experience.

Connect with soft Xpansion

The DIGITAL BANKING FRONT & BACK-OFFICE. RPA DAY – 2025 conference was not just a platform for exchanging expertise but also a fantastic opportunity to discuss the future of financial technology.

Interested in automating banking processes with Low-Code? Contact us for a personalised demonstration and ROI assessment.

Related articles:

• Banking Processing Automation and Centralisation
• How the use of the LowCode/NoCode platform contributes to the digitalization of banks’ business
• Streamlining Contract Management with Low-Code Solutions
• How Novus Automated Contract Management: Results of the First Phase
• Supervisory Board Portal softXspace.Board for Piraeus Bank