Dongorbank

PJSC Dongorbank is a part of the financial corporation SCM Finance. Bank branches operate in ten regions of Ukraine. The bank’s clients are individuals, commercial organizations, large corporations and other financial institutions. In terms of financial performance, the bank is one of the twenty-five largest banking institutions in the country

Dongorbank turned to our team with the task of solving problems of customer document storing and also of the bank chancellery functioning. In order to solve these tasks, it was decided to implement the Archive of client cases solution and the electronic document management system Kancelaria. Thanks to the professional soft Xpansion team, it became possible to implement the solution fast and allow the bank to operate with new abilities. Just after a month, the bank's management noticed significant results and benefits from the implementation: financial costs decreased by 27.5%, employee efficiency increased by 60%, easy operating for up to 1,000 users working at the same time, and more than 220,000 client dossiers were in the archive, and 90% of clients' paper documents had been converted to electronic format

Cases

Dongorbank | Case Study | soft Xpansion
Archive of client cases — Dongorbank

December, 2022

The system allows you to automate the processes of transferring documents from a bank branch, processing, storing and searching for bank documents, as well as segregating levels of access to attributive information and document content at the level of branches, regional directorates, and central bank divisions

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Dongorbank | Case Study | soft Xpansion
Electronic document management system — Dongorbank

December, 2022

A system that automates outgoing, incoming, internal documents, as well as orders and protocols

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Other clients

Globus Bank | Case Studies | soft Xpansion

Globus Bank

CB Globus was registered by the National Bank of Ukraine on November 29, 2007. PJSC “CB” Globus “has licenses of the National Commission for Securities and Stock Market for the right to carry out professional activities in the stock market

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Piraeus Bank | Case Studies | soft Xpansion

Piraeus Bank

Piraeus Bank is the largest Greek bank and the main company of the Piraeus Bank Group. Founded in 1916 at the port of Piraeus, headquartered in Athens. In 2024, it holds the #1 position on the Greek banking market with 22.88% market share, 370 branches, 8,100 employees, and €91 billion in total assets. Named 'Best Bank in Greece' at The Banker's Bank of the Year Awards 2025.

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Raiffeisen Bank | Case Studies | soft Xpansion

Raiffeisen Bank

The bank is one of the leaders in the banking system of Ukraine. Since October 2005, Raiffeisen Bank Aval has been part of the banking group Raiffeisen Bank International AG, Austria. The bank offers a wide range of standard and modern banking services, which are used by over 2.5 million clients 

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