Privacy policy

The person responsible for matters regarding our privacy policy is Dr. Juri Stern, Koenigsallee 45, D-44789 Bochum,  


This privacy policy is part of general rules and terms of soft Xpansion GmbH & Co. KG and concerns specific data collected on this website or in other ways by us or our commercial partner (Avangate BV, Prins Hendriklaan 26 II, 1075 BD, Amsterdam, Netherlands). As a user, in this description of the privacy policy you will get all necessary information on how and for what purpose we or third-party suppliers (for example, external web hostings) collect and use the data obtained from you. Collection, storage, processing and use of the data provided by you are strictly limited by the provisions of the Federal Data Protection Act (BDSG), General data protection regulation (DSGVO), Telecommunication Means Act (TMG) as well as general terms on data protection. We keep your personal data confidential and work within the limits established by law. The data is collected absolutely voluntarily, if possible. We guarantee high level of safety of your personal data, especially with respect to privacy. With regard to this issue, we advise you not to forget about general dangers connected with the use of the Internet. Without additional safety measures, especially in mail traffic, your data will not be protected.


The term “Personal data” means the data that can be used to identify specific individuals. Data may be collected and processed by our website or in other ways (using electronic mail, technical support services etc.). Personal data that we can ask you to submit can be your name, your employer’s name, name of your position, department, private and/or work mail address, email address, phone and fax number. In order to purchase products or to participate in other events on our website, you must provide us with your personal data. Some of the data that we can ask you to submit are mandatory, while other data may be sent to us on your own volition. If you do not provide us with all mandatory information, then you will not be able to place your order or application.


In case of changes in your personal data you can update it directly on our website. For this purpose, please send us an email or perform registration with new data. Please, contact us if you need information on your personal data stored by us.


ДThe data transferred by you, our authorized resellers and distributors, partners or third parties will be processed and stored primarily on servers in Germany. Periodically we can change the location of the server without notifying you beforehand, however, in any case personal data will be stored and protected under this privacy policy. soft Xpansion may store, process and transfer such data to associated companies or third parties for purpose of providing the following services: 

  • Registration of orders, including registration of online payments, for the purpose of notifying you of your order status
  • Creation of invoices
  • Delivery of ordered products
  • Provision of technical support
  • Notifying you of updates, special offers as well as new products, services and market research
  • Offering you the most relevant content and improving ease of use of the website
  • Fulfillment of requirements established by laws
  • Ensuring the fulfillment of the terms of this agreement, including investigation of possible violations
  • For all other legal purposes 

Certain data, for example, type of used services and daily number of users may be used by soft Xpansion for statistical, marketing or other legal purposes. These data will be collected in an aggregated static form without identification of separate individuals. The terms for automatic deletion of your data will be established beforehand. For example, registration data which do not require any additional information from us will be deleted from the database in 14 days. We send certain specific data to our solution partner (soft Xpansion Ukraine Ltd., Kosmonavtov Av. 30а 21021 Vinnytsia, Ukraine) for the purpose of correcting errors or developing separate functions. 


Under its own production standard, soft Xpansion has taken measures to protect the data collected on our website. We use inter-network screens and, specifically, Comodo SSL certificate to protect specific personal data. Nonetheless, no one can guarantee that your personal data will be protected always and fully. You are also responsible for the privacy of your personal data and its protection from unauthorized access. soft Xpansion may store your personal data while you use this website or products or within the scope permitted or required under current laws. Even if we delete your personal information, it can still be stored on backup media or in other systems.


You have the right to receive free information on your personal data stored by us at any time. Such information includes the source, recipient and purpose of data collection. Besides, soft Xpansion gives you the right to ask for correction, blocking or deletion of data. However, such information does not include the data which must be stored in accordance with laws or those necessary for business purposes. Personal data is kept in a separate controlled list to ensure that they can be turned off at any moment. If the data is registered without legal obligation of archiving, then we will delete your data upon your request. If there is an obligation of archiving, then we will block your data. If, in your opinion, soft Xpansion has registered and processed your data unlawfully, please send a detailed letter with a complaint by regular mail to the following address: soft Xpansion GmbH & Co. KG Koenigsallee 45 44789 Bochum Germany or by electronic mail In such case, we will take all necessary measures to examine the reasons for your complaint and, if necessary, will take measures to correct them. 


You can freely send personal information to the address of soft Xpansion. However, if not all necessary data is transferred, then it is possible that some actions can not be performed (preparation of invoices without address, for example, purchase of software without a name). If you decide to subscribe to newsletters in order to receive information on special offers, new software versions, versions of products, marketing or other information, then your registration email address will be stored on our website together with all the information included in it. We use this information to send you the above messages. You can unsubscribe from the newsletter at any time and without any effort by clicking on the “Unsubscribe” button. If you register on contradicting terms (you subscribe to the newsletter, however you want to receive only information on the products), then soft Xpansion will strive to comply with your wishes.


This website uses Google Analytics, a web analytics service offered by Google, Inc. («Google»). Google Analytics uses cookies which are text files stored on your computer to enable the website to analyze how a user uses the website. Information generated by a cookie file on your use of the website (including your IP address) will be transferred and stored by Google on servers in the United States of America. Google will use this information to assess your use of the website, to produce reports on website activity for their operators and to provide other services related to the website activity and the use of the Internet. Google may also transfer this information to third parties where required to do so by law or where such third parties process information on behalf of Google. Google will not link your IP address to other data stored by Google. You can refuse to use cookie files by choosing respective configurations in your browsers, however, you should take into account that if you do it, then you will not be able to use full functionality of this website. By using this website, you agree to the processing of your data by Google on the terms and for the purpose given below.


The provider uses GoogleInc. (“Google”) function or “Similar audience” function on the website. The provider may use this function to refer visitors to a website with target-oriented advertising by displaying an advertisement on the screen related to the interests of users of the provider’s website when they visit other websites within the Google context media network. Google uses cookie files to analyze the use of the website, which serves as basis for creation of on-screen interest-oriented advertising. Google does this by saving a small file with a series of numbers in browsers of the website users. This number is used to record the visits to the website as well as anonymous data on the use of the website. No personal data related to the users of the website is saved. If later you visit another website within the Google context media network, you will be shown advertisements which, with high probability, will refer to the areas of products and information you have visited before. You can deactivate the use of Google cookie files forever by following the link given below and after downloading and installing the connectable plugin: As an alternative, you can deactivate the use of cookies by third-party suppliers by going to the page for refusal of network advertising on the page and providing additional information required for such refusal. You can find additional information on Google remarketing and Google’s data privacy declaration on the page


We use the online advertising program Google AdWords and conversions tracking as a part of Google AdWords. GoogleConversionTracking is an analysis service offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, «Google»). If you click on the advertisement shown by Google, a cookie file with tracked conversion will be saved on your computer. These cookie files have limited duration, they do not contain personal data and that is why they are not used to identify separate persons. If you visit certain pages on our website and the duration of the cookie file is not over yet, Google and us can find out that you clicked on the advertisement and were referred to this page. Each client of Google AdWords has his own separate cookie file. That is why it is impossible to track cookie files through websites of AdWords clients. The information received by using the conversion of the cookie file is used to create conversion statistics for AdWords clients, which has decisive importance for tracking conversions. In such a way the clients can find out the total number of users who clicked on the advertisements and were referred to the page containing a conversion tracking tag. However, they do not get any information that can be used to identify users. If you do not want to take part in tracking, then you can recall your consent for the use of this function by prohibiting the installation of cookie files by making an appropriate adjustment in the software of your browser (turn-off option). Then you will be excluded from the statistics of conversion tracking. You can find additional information and Google’s data privacy declaration via the address:


Our websites may contain links to other websites. Please pay attention to the fact that we are not liable for adherence to privacy terms by such other websites. We recommend our users that they read declarations on the privacy policy on each website which that collects personal data after leaving our website. This declaration on the privacy policy refers only to the information collected on this website. 


If you have any questions with respect to this privacy policy, please contact us by mail: or by regular mail. soft Xpansion reserves itself the right to change this privacy policy at any time. Newer versions of the privacy policy will be published on the website after respective announcements. Published in August 2020